Customer Service Representative

Job Description

RHI has six model home centers, located throughout Western Pennsylvania in Butler, Carmichaels, Greensburg, New Alexandria, Prospect, and Vandergrift. Each sales center has a sales manager, who supervises and assists the sales staff with new and existing sales. As a customer service representative, you can work at any of these locations. You will be making phone calls to customers to provide additional information and check on their home buying status. You will be updating customer records and report the information back to the corporate office.


Job Responsibilities

Core Responsibilities

Be on time.

Work a complete schedule.

Keep office space neat and clean.

Learn the products/services and talk to customers about them.

Make phone calls to customers.

Update customer records in Infusionsoft.

Provide customers with the appropriate materials and answer questions.

Provide information about pricing, warranty, delivery, and set up.

Position Type
Part-Time
Education Level Required
High School Diploma or Equivalent

Job Requirements

Good communication skills

Able to make phone calls and talk on the phone with customers

Hours

Part-time hours and schedules are flexible, but we recommend you work approximately 20 hours per week. Part-time schedules need to coincide with regular office hours, which are Monday & Thursday 9 am to 7 pm, Tuesday & Wednesday 9 am to 6 pm, Friday 9 am to 5 pm, Saturday 10 am to 4 pm. The 7 pm closing time is made earlier (6 pm) in the winter months.


Compensation

Customer service representatives are paid based on an hourly rate.


Benefits

No paid vacation; a reasonable amount (2 weeks) of unpaid vacation can be scheduled.

401k with employer match (available after one year)

Top

Search