RHI has six model home centers, located throughout Western Pennsylvania in Butler, Carmichaels, Greensburg, New Alexandria, Prospect, and Vandergrift. Each model home center has a manager, that supervises and helps the sales staff with new and existing customers, from prospecting through home completion. As a manager, you will be responsible for the day-to-day operations at the model home center, as well as overseeing all sales activities generated by your sales staff.
Greet new customers and show the model homes.
Write deals and take deposits.
Guide customers through the home buying process until the home is delivered.
Keep the sales staff up to date with products and competitors.
Offer coaching, advice, support, motivation, & information the sales staff needs to help them meet their sales goals.
Ensure the sales staff is doing everything they should to successfully generate new home sales.
Establish, maintain, and expand the customer base for the sales center.
Create special promotions and events with your sales staff. Help sales staff price homes.
Conduct the RHI closing for generated sales.
Make sure the offices are clean, neat, and organized.
Keep a safe environment for customers and employees at the office.
Make sure the correct signage is in place.
Report any homes that need service repairs.
See that homes are attractive and attention-getting with the correct furnishings and decoration.
Keep the model homes a safe environment for customers and employees.
Conduct regular sales meetings.
Review the performances of your sales staff and motivate them to greater achievements.
Supervise the proper use of Infusionsoft by each salesperson.
Review all generated sales on a regular basis to see where additional assistance might be needed.
Service the needs of existing customers.
Constructively handle or supervise all customer complaints related to your sales office.
Recruit, hire and train new sales staff as needed.
Develop a well-trained, professional salesforce.
Attend manager meetings once a month at the corporate office.
2+ years of experience in sales management
Strong leadership qualities
Strong leadership qualities
Familiarity with computers
Hours at each location are as follows: Monday & Thursday 9 am to 7 pm, Tuesday & Wednesday 9 am to 6 pm, Friday 9 am to 5 pm, Saturday 10 am to 4 pm. Managers are expected to be at work by 8:45 am to prepare everything for a 9 am opening. Typically, Riverview is closed on Sundays, but you are free to open Sunday hours if you wish. The 7 pm closing time is made earlier (5 pm or 6 pm) in the winter months. Each manager and sales consultant will have one day off during the week. Your day off cannot be Monday or Saturday, the two busiest days.
Managers are paid a weekly salary plus sales commissions. Commissions are paid when the home is finally funded and delivered, and are based on the net profit of the home. An average commission is about $2,000. Sales managers are also paid a year-end performance bonus based on the total sales volumes of the sales location for the year. A salary plus a draw against future commission is available if requested and approved.
6 paid holidays a year
1 week paid vacation after one-year employment
2 weeks paid vacation after two years of employment
401k with employer match (available after one year)
Health insurance for employees with a 30% coinsurance premium (available after 90 days of employment). Family coverage is available for an extra charge if requested. If health insurance is not needed, a buyout program is available.
Other benefits include a $15,000 life insurance policy on employees and short-term disability insurance that pays $200 a week. Both of these are available at an extra charge to the employee after 90 days of employment.